Sewing Machine Service & Repairs At Sew Sew Studio

Is your machine having problems? Has it been years since it’s been to the spa? Are you simply trying to keep your machine in tip-top shape? Bring it in for service!

Our service technicians are very knowledgeable, meticulous, and specially-trained to work on the brands of sewing and embroidery machines that we sell in our shop. Your machine will be in the right hands when you bring it to Sew Sew!

Frequently Asked Questions

What brand of machines do you service?

Sew Sew Studio proudly sells Janome, Husqvarna Viking, Pfaff, and Brother sewing and embroidery machines and sergers. If your machine has earned a spa retreat and just needs annual maintenance, the technicians at either of our Northeast Georgia locations will be happy to get it running in top form! However, if you're in need of a repair, each location has specific offerings:

At our Bogart location, our technician can clean and tune machines from a variety of brands, but specializes specifically in the repair and maintenance of Janome and Elna sewing and embroidery machines. 

Our Duluth location is able to offer specialized repair and maintenance on Husqvarna/ Viking, Pfaff, and Brother machines, in addition to the basic service of other machine models. 

What is your standard turnaround time?

Our standard turnaround time is about two to three weeks, although this may vary depending on the season of the year. Please feel free to call us at 678-661-0201 (Bogart) or 770-497-2973 (Duluth) for more information.

Do I need to make an appointment to bring my machine in for service?

No. If you need to bring your machine in for service, you can just drop it off during our regular store hours.  When your machine is finished and ready for pick up, we'll send you a text or email to let you know.  

What is your pricing for service and repairs?

It varies, depending on the machine and the kind of service that it needs. 

What do I need to bring with me to get my machine serviced?
Please bring the items listed below when you come in for a machine service. Without these items, we may not be able to service your machine.

All machines:
•Standard sewing foot
•Power cord
•Foot pedal (if the machine doesn't have a start/stop button)
•Bobbin case

Embroidery & Combo Machines:
•Embroidery module
•Embroidery foot
•Bobbin case (if the machine requires a specialty bobbin case)

Multi-Needle Machines:
•Embroidery hoop that's compatible with the machine and the frame that you're bringing in
•Embroidery frame (very important)

Please leave all other notions and accessories, including trolleys and dust covers, at home.

How often do I need to service my machine?

We recommend that you service your machine once a year to ensure that it’s always in good working order.  

Do you have any additional questions? Call us at 678-661-0201 (Bogart) or 770-497-2973 (Duluth) or email us at Store@SewSewStudio.com. We’d be happy to answer your machine service questions!